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WS: 42: Warning 2597- Duplicate Customer Order Number With Customer PO Required = N / P4211 (Doc ID 2688107.1)

Last updated on MAY 20, 2022

Applies to:

JD Edwards World Sales Order Management - Version A9.4 and later
Information in this document applies to any platform.

Symptoms

If Customer PO Required = N in the Customer Billing Instructions P4206 and Sales Order Entry P4211 processing option is set to Display header First = N, you do not receive Error 2597 when entering multiple sales orders for the same Customer PO as long as you do not exit the program P4211. The first order always invokes the error.

2597-WARNING: Duplicate Customer Order Number

Steps to Duplicate
1. Customer Billing Instructions (P4206) - Customer PO = N
2. Sales Order Entry (P4211) processing set = Display Header First
3. Enter a sales order and add a customer PO = XXX1. This customer PO was already used on a previous order
4. Warning is displayed - 2597 - Duplicate Customer Order Number, enter and save the order.
5. Do NOT exit SO entry and enter a new order with same customer PO = XXX1. No warning 2597 is displayed.

Cause

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In this Document
Symptoms
Cause
Solution
References


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