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WS: 41: Function Key F9 to Access Item X-Ref (P41040) from Item Master Information - UCC P41020 Does Not Work /Shows Red X & Invalid Function Key (Doc ID 2768160.1)

Last updated on JULY 15, 2021

Applies to:

JD Edwards World Inventory Management - Version A9.4 and later
Information in this document applies to any platform.

Symptoms

The F9 Function Key to access Item X-Ref (P41040) from the Item Master Information - UCC P41020 does not work. There is red X at bottom left of video and Invalid Function Key message.


The issue can be reproduced at will with the following steps
1. Inquire on the Item Master Information - UCC P41020 from the Item Master and press F18
2. Press F9 to try and access Item X-Ref P41040. On the bottom left of the video will show a red X with error - Invalid Function Key.
3. This does not occur from other videos like Item Search P41200 or from direct program access from menus so is only a function key issue and not a security problem.
 

Cause

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In this Document
Symptoms
Cause
Solution
References


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