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WS: 03: Troubleshooting Accounts Receivable Statements (P035001 and P03500X) (Doc ID 626830.1)

Last updated on JANUARY 22, 2020

Applies to:

JD Edwards World Accounts Receivable - Version A7.3 cume 4 and later
Information in this document applies to any platform.

Purpose

To assist in troubleshooting why the system does not generate statements or why the system does not include the correct information on the statement. 

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 Issue 1:  Statements do not generate or amounts are incorrect.
 Issue 2:  Duplicate invoices appear on the statement
 Issue 3:  Release A9.2:  Billing address does not print.
 Issue 4: After upgrading to release A9.2 Update 1 or A9.3x, the program truncates the right-side of the statement. 
References

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