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WS: 08: FAQ: Flexible Spending Accounts (Doc ID 627182.1)

Last updated on JANUARY 10, 2020

Applies to:

JD Edwards World Human Resources Management - Version A7.3 cume 4 and later
Information in this document applies to any platform.


Common issues and questions regarding processing Flexible Spending Account information.

Questions and Answers

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In this Document
Questions and Answers
 Question 1:  Two claims were entered for different years for the same employee.  The earlier claim was paid, but the latter was rejected.  Why would this happen?
 Question 2:  Where and when should a paid claim be voided?
 Question 3:  What happens during the void process?
 Question 4:  Why would a dependent care claim not process?
 Question 5:  Do you need to close out the FSA year at the end of the calendar year or after you have received all claims for that calendar year?
 Question 6:  Is it true that for each FSA year, the service codes and pay types used must be rotated?
 Question 7:  How are claims that show 'pending' status processed?
 Question 8:  A claim was entered with an incorrect date, which gets posted to the time card in the payroll module. The date needs to be changed, but the time card is protected and will not allow a change.
 Question 9:  Payroll processed the FSA claimed and paid.  However, the FSA Account balance/account review did not get update.  How to get the account balance/account review updated with the claim information without updating to payroll again?
 Question 10:  Enroll employee to FSA (flexible spending account) for 2016 year.  Is it possible to use 12/20/15 as a start date for the FSA DBA (deduction, benefit accrual)?
 Question 11:  FSA DBA start date is 01/01/16 and the time card date is 12/31/15.  Will the FSA DBA calculated on this scenario?
 Question 12:  Run Year End Close for FSA and got error 2693/2696.  Why is this errors occur?
 Question 13:  What date should be used for a voided FSA Claim?

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