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WS: SIGNON: Troubleshooting Signon and Software Protection Code (SPC) Errors (Doc ID 627364.1)

Last updated on MAY 04, 2022

Applies to:

JD Edwards World Security - Version A7.3 cume 4 and later
IBM i on POWER Systems


 Troubleshooting Signon Issues

Troubleshooting Steps

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In this Document
Troubleshooting Steps
 Error Codes Received at Signon
 General Causes and Recommendations 
 Error Code 1- Encoding Program (X0001M)
 Error Code 2- Expiration Date Invalid
 Error Code 3- Expired Software Authorization
 Error Code 4 - Software Protection Code Invalid  (SPC or Maximum Users)
 Error Code 5 - QJDF Data Area not found/in error
 Error Code 6 - Date Edit Routine Error (X0028, X00SFMT, X00SC...should be in JDFOBJ)
 Error Code 7 -  Hardware Model Upgrade
 Error Code 8 - User Based License Error
 Other Errors Returned
 Error 1: Software Protection Environment Error, cannot take any menu options
 Error 2: Handling Program Not Set, One or more errors in .... J98INIT or J98INITA
 Error 3: Not Authorized to this System (error received when taking an option)
 Error 4: Install Key invalid
 Error 5: Invalid Library List or Library List Not Set Properly or File Missing
 Error 6: Conversion did not occur
 Error 7: F0005 cannot be found
 Error 8: Backup job description will be used for job 047856/USERA/JOBA 
 Error 9: Cannot resolve to object G type and subtype X0201 authority X0000 
 Error 10: MCH1210 Error Received at Signon
 Error 11: Days to Software Expiration 
 Error 12: CPF4128 - Not able to allocate objects needed for file F0092 in library CLRSEC member or program device F0092.
 Error 13: JDE9999 - One or more errors occurred during execution of your job J00CHGJB
 Error 14: Value of ' ' for &MENU_PGM not valid program name
 Other Issues
 Issue 1: Users go back to Signon Screen after entering user ID and password, and there is no error
 Issue 2: Resources still allocated after signing off
 Issue 3: Blank Menu after Sign On
 Issue 4: Sign on taking much longer than normal
 Issue 5: Signing on with new user profile brings up IBM Main menu rather than JD Edwards World menu assigned in F0093.
 Issue 6: CPF1394 User profile &1 cannot sign on; User profile &1 is disabled

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