WS: SIGNON: Troubleshooting Signon and Software Protection Code (SPC) Errors
(Doc ID 627364.1)
Last updated on AUGUST 07, 2024
Applies to:
JD Edwards World Security - Version A7.3 cume 4 and laterIBM i on POWER Systems
Purpose
Troubleshooting Signon Issues
Troubleshooting Steps
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In this Document
| Purpose |
| Troubleshooting Steps |
| Error Codes Received at Signon |
| General Causes and Recommendations |
| Error Code 1- Encoding Program (X0001M) |
| Error Code 2- Expiration Date Invalid |
| Error Code 3- Expired Software Authorization |
| Error Code 4 - Software Protection Code Invalid (SPC or Maximum Users) |
| Error Code 5 - QJDF Data Area not found/in error |
| Error Code 6 - Date Edit Routine Error (X0028, X00SFMT, X00SC...should be in JDFOBJ) |
| Error Code 7 - Hardware Model Upgrade |
| Error Code 8 - User Based License Error |
| Other Errors Returned |
| Error 1: Software Protection Environment Error, cannot take any menu options |
| Error 2: Handling Program Not Set, One or more errors in .... J98INIT or J98INITA |
| Error 3: Not Authorized to this System (error received when taking an option) |
| Error 4: Install Key invalid |
| Error 5: Invalid Library List or Library List Not Set Properly or File Missing |
| Error 6: Conversion did not occur |
| Error 7: F0005 cannot be found |
| Error 8: Backup job description will be used for job 047856/USERA/JOBA |
| Error 9: Cannot resolve to object G type and subtype X0201 authority X0000 |
| Error 10: MCH1210 Error Received at Signon |
| Error 11: Days to Software Expiration |
| Error 12: CPF4128 - Not able to allocate objects needed for file F0092 in library CLRSEC member or program device F0092. |
| Error 13: JDE9999 - One or more errors occurred during execution of your job J00CHGJB |
| Error 14: Value of ' ' for &MENU_PGM not valid program name |
| Other Issues |
| Issue 1: Users go back to Signon Screen after entering user ID and password, and there is no error |
| Issue 2: Resources still allocated after signing off |
| Issue 3: Blank Menu after Sign On |
| Issue 4: Sign on taking much longer than normal |
| Issue 5: Signing on with new user profile brings up IBM Main menu rather than JD Edwards World menu assigned in F0093. |
| Issue 6: CPF1394 User profile &1 cannot sign on; User profile &1 is disabled |
| References |