WS: 42: Product Allocation Preference - Hard Error Message 3870 (Doc ID 640985.1)

Last updated on JULY 26, 2017

Applies to:

JD Edwards World Sales Order Management - Version A7.3 cume 15 to A7.3 cume 15 [Release A7.3]
Information in this document applies to any platform.
***Checked for relevance on 25-Apr-2012***


Symptoms


Receiving error message 3870 when entering a sales order for a customer that has a quantity limit for an item in the Product Allocation preference. The documentation indicates that this error message should be a warning message and that a user should be able to proceed with the quantity ordered. Also, the system should put the sales order on hold using the Product Allocation Hold Code specified in the processing options.  In A73C15, it is a hard error and the user cannot bypass the error message.

Cause

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