WS: INST: ERROR: JDE Release Levels are Different, PTF Cannot be Installed. (Doc ID 649073.1)

Last updated on MARCH 31, 2015

Applies to:

JD Edwards World Install/Migration/Conversion - Version A7.3 cume 4 and later
Information in this document applies to any platform.

Symptoms

Signed on as JDEINSTAL, you select the Start the Upgrade option and input the appropriate parameters including the following:

  1. The From and To Release fields match your plan. 
    Example 1:
        From Release    A73
        To Release        A73PC00016
    Example 2:
        From Release    A92
        To Release        A92PC00001
  2. The Type field contains *PTF for releases A7.3 and A8.1 or *UPD for A9x.1 updates.

When you press enter to start the upgrade, you get an error saying, "The JDE Release Levels are different. PTF (or update for A9.x.1) cannot be installed."

The LODRUN completed successfully and the plan validation report has no errors. What is causing this error?

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms