WS: 04: Troubleshooting Voucher Entry (P04105, P03103) - Entering, Revising, Displaying, and Voiding Vouchers
(Doc ID 800795.1)
Last updated on SEPTEMBER 03, 2024
Applies to:
JD Edwards World Accounts Payable - Version A7.3 cume 4 and laterInformation in this document applies to any platform.
Purpose
This document describes the causes and resolutions for issues related to processing of Accounts Payable vouchers.
Troubleshooting Steps
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In this Document
| Purpose |
| Troubleshooting Steps |
| Error Messages |
| Error 0001: Action Invalid |
| Error 0028: Account Number Invalid |
| Error 0062: Invalid - Check Already Voided |
| Error 0065: Date is in this Yr but Prior Mth (PBCO) |
| Error 0069: Posting Edit Code Does Not Allow Entry |
| Error 0166: Call to Jrnl Pgm Unsuccessful |
| Error 043T – Configured Hub Combination Invalid |
| Error 2572: Voucher Not Eligible for Deletion |
| Error 3512: Voucher Not Eligible for Deletion |
| Error 3637: Delete/Change of Voucher with PO/Contr |
| Error 3746: Supplier Amount Server Call Invalid |
| Error 4870: G/L Date Invalid - Prior Date |
| Error 580M: Invalid Alternate Payee |
| Error 2406: Currency Gain/Loss Account Incorrect |
| Error 042N: The AE document type is used for creating automatic entries, it is not allowed for manual entries. |
| Error 0004: Date Invalid or Missing |
| Error 3043: Must Change in Original Mode of Entry |
| Error 794A: Action Invalid for E1/E2 Document Types |
| Issues |
| Issue 1: Why is the discount due date inconsistent when the discount amount is zero? |
| Issue 2: The system does not allow you to enter a value in the Pay Status field on voucher entry. Why? |
| Issue 5: The system does not use the model JE that is set up in Supplier Master Information (P01054). |
| Issue 7: A foreign voucher was mistakenly entered as domestic. How can you correct it? |
| Issue 8: Why does a paid voucher show up on the A/P Open Detail Report (P04423)? |
| Issue 9: What is the proper method to change an expense account on a voucher? |
| Issue 10: What is the correct way to enter a $0.00 voucher but also record amounts to an expense account? |
| Issue 11: What is the correct way to change the amount in a posted voucher? |
| Issue 12: What is the correct way to change the payment instrument on a posted voucher? |
| Issue 13: What is the recommended way to correct the open amount on a voucher? |
| Issue 14: A voucher was voided by accident, can we undo the void? |
| Issue 15: What is the recommended way to correct rounding issues on the GL distribution side of the voucher when discovered on an unposted voucher? |
| Issue 16: A voucher was voided and we did a Change on the void but now there are duplicate entries in the GL distribution side, what is the cause and how do we correct it so we can post the void? |
| References |