e*Xchange component is unable to communicate with faciledi: Unauthorized -- You must provide authentication information for an account with the 'Submit' access type (Doc ID 1025501.1)

Last updated on OCTOBER 15, 2007

Applies to:

Sun B2B - Version: 4.5.3 and later
Information in this document applies to any platform.

Symptoms

The following Unauthorized message from faciledi is seen in ePM log if the faciledi database is corrupted.

As a result ePM is not allowed to connect and authenticate.

09:47:28.178 MNK D 1 (wininet_unix.cxx:1614): http-: Status 200
09:47:28.179 MNK D 1 (wininet_unix.cxx:1627): http-: Got the following reply size 572 data : <?xml version="1.0"?>
<!DOCTYPE SubmissionReport SYSTEM "dtd/SubmissionReport.dtd">
<SubmissionReport>
<FacilediSubmissionID></FacilediSubmissionID>
<X12FileName></X12FileName>
<X12FileSize></X12FileSize>
<X12FileMD5></X12FileMD5>
<UploadDateGMT></UploadDateGMT>
<FacilediIP>165.253.241.161</FacilediIP>
<FacilediHostname>sasbsp19</FacilediHostname>
<SubmissionType>Batch</SubmissionType>
<Status>ERROR</Status>
<Detail>E 0015 Unauthorized -- You must provide authentication information for an account with the "Submit" access type.</Detail>
</SubmissionReport>

09:47:28.179 MNK D 1 (wininet_unix.cxx:1588): http-post: Status text OK

Cause

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