eX_Poll_Receive_FTP picking up incomplete data files resulting in transactions going to the dead letter queue. (Doc ID 1025900.1)

Last updated on JANUARY 22, 2014

Applies to:

Sun B2B - Version 4.1.2 and later
Information in this document applies to any platform.
Checked for currency on 25-03-2011
***Checked for relevance on 22-January-2014***

Symptoms

eX_Poll_Receive_FTP is picking up incomplete data files resulting in transactions going to the dead letter queue.

Occasionally files get 'chopped off' in the middle of the transmission and get dropped to the dead letter queue.Is there anything else one can adjust to avoid this problem. The eWay polls the fetch directory every 10 mins.

Shouldn't the eWay somehow know that it is busy receiving a file before polling it, i.e reading it in?

Cause

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