com.stc.bpms.util.XmlParseException: BPI_NAME (ID) not found (Doc ID 1026053.1)

Last updated on JULY 07, 2011

Applies to:

Sun e*Gate - Version: 4.1.2 and later   [Release: 4.1 and later ]
Information in this document applies to any platform.
Sun SeeBeyond e*Gate - Version: 4.5.3 and later
Checked for relevance on 07-JUL-2011

Symptoms

Encountering the following exception in e*Insight BPM and the data flow has stopped:

com.stc.bpms.util.XmlParseException: BPI_NAME (ID) not found.

A more detailed stack trace is below.

~~~~~~~~~~~~~~~~~~~~~~
08:59:54.668 EWY I 1286 (java_extensions.cxx:1442): open(): *** Successfully connected to e*Insight Backend DataBase! (Update Level = Normal, XA Compliant = NO) ***
08:59:54.747 EWY I 1286 (java_extensions.cxx:1442): initialize(): e*Insight Engine polling for batched DO's approximately every 10000 (ms); first at or after Tue Feb 17 09:00:04 CST 2009
08:59:54.756 EWY I 1286 (java_extensions.cxx:1442): Set Message Selector for (EIStandardIn) = [eIReplyToGuid IS NULL OR eIReplyToGuid IN ('{EA160860-2F47-11D8-956A-A8CADE7B2A46}', '<null>')]
08:59:54.757 EWY I 1286 (java_extensions.cxx:1442): Registered Collaboration as DataErrorHandler--will forward failed BP_EVENTs to Dead Letter Queue
09:00:38.277 EWY E 1286 (java_extensions.cxx:1442): send() failed: BPI_NAME (ID) not found.
09:00:38.371 EWY W 1286 (java_extensions.cxx:1442): dataErrorHandled(): Published <eX_FailedEvent><Error>send(): e*Insight Engine cannot process XML data.</Error><Event><eX_Event><BP_EVENT TYPE="" STATUS="FAILURE" NAME="ASB_BP03_Claim_Processing" ID="" BPI_ID=""><ACTIVITY NAME="Retrieve EOB Data" ID=""></ACTIVITY><ATTRIBUTE TYPE="Boolean" NAME="Crossover_Hold" VALUE="false"></ATTRIBUTE></BP_EVENT><TP_EVENT></TP_EVENT></eX_Event></Event></eX_FailedEvent>
09:00:38.372 COL I 1286 (java_extensions.cxx:1442): *******
Exception occurred **************
09:00:38.372 COL I 1286 (java_extensions.cxx:1442): toString: com.stc.common.collabService.CollabDataException: send(): e*Insight Engine cannot process XML data.
09:00:38.372 COL I 1286 (java_extensions.cxx:1442):
09:00:38.372 COL I 1286 (java_extensions.cxx:1442): getMessage: send(): e*Insight Engine cannot process XML data.
09:00:38.372 COL I 1286 (java_extensions.cxx:1442):
09:00:38.373 COL I 1286 (java_extensions.cxx:1442): StackTrace:
com.stc.bpms.util.XmlParseException: BPI_NAME (ID) not found.
at com.stc.bpms.workflow.BusinessProcessInstance.load(BusinessProcessInstance.java:405)
at com.stc.bpms.workflow.BusinessProcessInstanceMgr.processDocument(BusinessProcessInstanceMgr.java:357)
at com.stc.bpms.workflow.BusinessProcessInstanceMgr.processInXML(BusinessProcessInstanceMgr.java:221)
at com.stc.bpms.experfpkg.eInsightEngine.send(eInsightEngine.java:579)
at eIcr_eBPM.executeBusinessRules(eIcr_eBPM.java:119)
at com.stc.jcsre.JCollaboration.translate(JCollaboration.java:148)
at com.stc.common.collabService.JCCollabControllerImpl.translate(JCCollabControllerImpl.java:568)
com.stc.common.collabService.CollabDataException: send(): e*Insight Engine cannot process XML data.
at com.stc.bpms.experfpkg.eInsightEngine.send(eInsightEngine.java:655)
at eIcr_eBPM.executeBusinessRules(eIcr_eBPM.java:119)
at com.stc.jcsre.JCollaboration.translate(JCollaboration.java:148)
at com.stc.common.collabService.JCCollabControllerImpl.translate(JCCollabControllerImpl.java:568)

09:00:38.373 COL I 1286 (java_extensions.cxx:1442): *************************************
09:02:25.189 API I 1 (eventutils.cxx:88): Got CB Shutdown request
09:02:33.831 EWY I 1286 (java_extensions.cxx:1442): Total BPI=0
09:02:33.831 EWY I 1286 (java_extensions.cxx:1442): Number of Contiguous Receives=0
09:02:33.831 EWY I 1286 (java_extensions.cxx:1442): Commit Frequency: Last=100, Min=100, Avg=0, Max=0
09:02:33.832 EWY I 1286 (java_extensions.cxx:1442): Rate=0.0 bpi/sec
09:02:33.846 EWY W 1286 (java_extensions.cxx:1442): close(): Disconnecting from e*Insight Backend Database...
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Cause

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