eGate component (eway/bob) is not starting due to error: Unable to load queue (Doc ID 1028098.1)

Last updated on NOVEMBER 02, 2016

Applies to:

Sun e*Gate - Version 4.1.2 and later
Information in this document applies to any platform.
Information in this document applies to any platform.

Symptoms

A BOB or eWay in e*Gate will not start.  The following errors are logged:

    04:46:42.078 API E 4740 (configload.cxx:3116): FindIQSFailed E:0x20000020 (item not found)
    04:46:42.203 API E 4740 (configload.cxx:3020): LoadIQSFailed E:0x20000020 (item not found)
    04:46:42.906 API F 4740 (configload.cxx:2305): Unable to load publisher queue

Cause

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