Unable to contact eXchange database despite correct settings in Oracle External System (Doc ID 1028448.1)

Last updated on OCTOBER 25, 2016

Applies to:

Sun B2B - Version: 5.0.4 and later
Information in this document applies to any platform.

Symptoms

The error "failure to contact database" is experienced even though information contained in the eXchange Oracle External System appears to be correct.

Cause

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