CAPS 5.1 - Cannot see an eWay's status in Enterprise Manager

(Doc ID 1029529.1)

Last updated on OCTOBER 25, 2016

Applies to:

Oracle Java CAPS Core - Version: 5.1.0 and later
Microsoft Windows (32-bit)

Symptoms

In the Enterprise Manager I cannot see the icon for an eWay and the status shown is similar to the one below:

No information available for component [File1_cmFileToFileWithJMS_jcdPublishToJMS1]

Cause

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