Unable to Migrate OCS IMAP Folders - Failed to Open OCS10G Mail Store Connection

(Doc ID 1060172.1)

Last updated on NOVEMBER 03, 2016

Applies to:

Beehive - Version 1.5.1.5 and later
Information in this document applies to any platform.
***Checked for relevance on 15-Oct-2013***


Symptoms

Note:  Beehive is no longer in premier support.  If you are moving away from Oracle Collaboration Suite (OCS) it is advisable to look for another migration path as Beehive is at end of life.

The Beehive migration tool BMT-UPGRD (OCS to Beehive) is failing to connect to the OCS source system to extract users.

The following error is logged in the mig.log:

2010-02-02 12:19:55,117 [PoolThread-1 ] ERROR MigrationControllerAdapter [Controller: OCS10MigrationController-0 ] [Owner: user@acme.com] ==> Mail migration failed.
oracle.migration.tool.framework.exception.MigrationOpenSourceException: Failed to open source mail for user user@acme.com
at oracle.migration.collabsuite.v10.controller.OCS10MigrationController.openSourceMail(OCS10MigrationController.java:304)
at oracle.migration.tool.framework.MigrationControllerAdapter.doMigrateContent(MigrationControllerAdapter.java:1002)
at oracle.migration.tool.framework.MigrationControllerAdapter.migrateMail(MigrationControllerAdapter.java:933)
at oracle.migration.tool.framework.MigrationControllerAdapter.processMail(MigrationControllerAdapter.java:541)
at oracle.migration.tool.framework.MigrationControllerAdapter.processWorkspaceContents(MigrationControllerAdapter.java:412)
at oracle.migration.tool.framework.MigrationControllerAdapter.execute(MigrationControllerAdapter.java:89)
at oracle.migration.tool.framework.MigrationController.run(MigrationController.java:42)
at oracle.migration.common.concurrency.WorkerThread$WorkerThreadImpl.run(WorkerThread.java:254)
Caused by: oracle.migration.collabsuite.storage.MailAuthenticateException: Failed to open OCS10g Mail Store connection.
at oracle.migration.collabsuite.v10.storage.OCS10MailSessionImpl.openUserMailStore(OCS10MailSessionImpl.java:416)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at oracle.migration.tool.framework.interception.MailSourceSessionInterceptor.invoke(MailSourceSessionInterceptor.java:117)
at $Proxy14.openUserMailStore(Unknown Source)
at oracle.migration.collabsuite.v10.controller.OCS10MigrationController.openSourceMail(OCS10MigrationController.java:301)
... 7 more
Caused by: java.lang.Exception: Failed to authenticate to IMAP Server ocshost.acme.com:143 with emailadmin
at oracle.migration.collabsuite.v10.storage.OCS10MailSessionImpl.openMailbox(OCS10MailSessionImpl.java:574)
at oracle.migration.collabsuite.v10.storage.OCS10MailSessionImpl.getJMASourceStore(OCS10MailSessionImpl.java:513)
at oracle.migration.collabsuite.v10.storage.OCS10MailSessionImpl.openUserMailStore(OCS10MailSessionImpl.java:409)
... 14 more
Caused by: javax.mail.AuthenticationFailedException: AUTHENTICATE failed: Err#-6
at com.sun.mail.imap.IMAPStore.protocolConnect(IMAPStore.java:474)
at javax.mail.Service.connect(Service.java:275)
at oracle.migration.collabsuite.v10.storage.OCS10MailSessionImpl.connect(OCS10MailSessionImpl.java:593)
at oracle.migration.collabsuite.v10.storage.OCS10MailSessionImpl.openMailbox(OCS10MailSessionImpl.java:571)
... 16 more

Changes

 

Cause

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