"JCR error connecting to content repository" error in Webcenter (Doc ID 1065386.1)

Last updated on JULY 12, 2013

Applies to:

Oracle WebCenter Portal - Version 11.1.1.1.0 and later
Information in this document applies to any platform.
Document checked for relevance: 12-July-2013

Symptoms

When viewing a page containing document from UCM in Webcenter, user see the following error:

JCR error connecting to content repository


In the log file, the following is reported:

Message JCR error connecting to content repository
Supplemental Detail javax.jcr.RepositoryException: Unable to load content server metadata model using GET_DOC_METADATA_INFO.
at oracle.jcr.impl.ExceptionFactory.repository(ExceptionFactory.java:142)
at oracle.stellent.jcr.IdcConnection.refreshMetadataModel(IdcConnection.java:84)
at oracle.stellent.jcr.IdcPersistenceManagerFactory.createPersistenceManager(IdcPersistenceManagerFactory.java:188)
at oracle.jcr.impl.OracleRepositoryImpl.login(OracleRepositoryImpl.java:444)
at oracle.vcr.jam.LoginTask.call(LoginTask.java:68)
at oracle.vcr.jam.LoginTask.call(LoginTask.java:29)
at oracle.webcenter.concurrent.Submission$2.run(Submission.java:406)
at oracle.security.jps.util.JpsSubject.doAsPrivileged(JpsSubject.java:313)
at oracle.webcenter.concurrent.Submission.runAsPrivileged(Submission.java:420)
at oracle.webcenter.concurrent.Submission.run(Submission.java:347)
at oracle.webcenter.concurrent.Submission$SubmissionFutureTask.run(Submission.java:739)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:441)
at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:303)
at java.util.concurrent.FutureTask.run(FutureTask.java:138)
at oracle.webcenter.concurrent.ModifiedThreadPoolExecutor$Worker.runTask(ModifiedThreadPoolExecutor.java:657)
at oracle.webcenter.concurrent.ModifiedThreadPoolExecutor$Worker.run(ModifiedThreadPoolExecutor.java:682)
at java.lang.Thread.run(Thread.java:619)
Caused by: oracle.stellent.ridc.protocol.ServiceException: Permission denied. Address '10.172.216.217' is not an allowable remote socket address.
at oracle.stellent.ridc.protocol.ServiceResponse.getResponseAsBinder(ServiceResponse.java:116)
at oracle.stellent.ridc.protocol.ServiceResponse.getResponseAsBinder(ServiceResponse.java:92)
at oracle.stellent.jcr.IdcConnection.refreshMetadataModel(IdcConnection.java:70)
... 15 more
_$#$__$#$_

Changes

The "machine" was copied or the IP of the server changed.

Cause

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