Trying To Open The Content Tracker Data Engine Control Center Causes "Could Not Access Content Tracker Directory" (Doc ID 1067864.1)

Last updated on NOVEMBER 03, 2016

Applies to:

Oracle WebCenter Content - Version 10.1.3.3.1 to 10.1.3.3.4 [Release 10gR3]
Information in this document applies to any platform.
***Checked for relevance on 09-Aug-2011***


Symptoms

Using Content Server 10gR3 with Content Tracker:

When opening the Content Tracker Data Engine Control Center, an error is raised because Content Tracker cannot find the directory c:\oracle\ucm\server\custom\...


Note: The error points to the C drive even if you are running Content Server on Unix/Linux.



Error Message:

Could not start Content Tracker Data Engine Control. Service initialization error:
csSctLogErrUnexExceptionCalling(SCT_INIT_SERVICE,intradoc.common.ServiceException:
Could not initialize Content Tracker environment. Could not access Content Tracker directory.
Error: directory c:/oracle/ucm/server/custom/ContentTracker does not exist.

Cause

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