IDXML RETURNS "LOGIN FAILED " ERROR

(Doc ID 1068792.1)

Last updated on APRIL 11, 2010

Applies to:

COREid Identity - Version: 10.1.4.3 to 10.1.4.3.0
Information in this document applies to any platform.

Symptoms

IDXML call for modifyUser fails for service account. The same transaction performed manually in a User Manager session succeeds. You see below mentioned messages in the Oblogs at Trace Level.

010/02/04@14:50:23.511360 496068 71 REQUEST_TIMINGS INFO 0x0000093B servicethread.cpp:110 "Request started executing" Waiting time for the Request^0.004221 MessageThreadID^83 _seqno^0 _opcode^12 queue size^0
2010/02/04@14:50:23.511731 496068 71 OIS_ENGINE DEBUG3 0x00000201 obinitializeengine.cpp:165 "Start processing the request" numRequests^1
2010/02/04@14:50:23.512073 496068 71 APP_BASE DEBUG3 0x00000201 obinitializeengine.cpp:187 "Handling the request message:" seq_no^0 op_code^12
2010/02/04@14:50:23.621803 496068 71 IDXML DEBUG1 0x00000201 obxinput_soaptranslator.cpp:60 "../obnlswrapper.cpp:1583: Error: ObConvertIANAtoOracle :: No such character set name supported."
2010/02/04@14:50:23.621954 496068 71 CONNECTIVITY DEBUG3 0x00000201 obmessagechannel.cpp:179 "Sending: " _seqno^0 _opcode^12 pMsg^{964}ec={911}obbody=<?xml version="1.0" encoding="is0-8859-1"?>%0a<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas-xmlsoap.org/soap/envelope/" xmlns:oblix="http://www.oblix.com">%0a <SOAP-ENV:Body>%0a <oblix:authentication type="basic">%0a <oblix:login>dexsvcUser</oblix:login>%0a <oblix:password********************************************************************plication="userservcenter" function="modifyUser" mode="dataonly" version="NPWSDL1.0">%0a <params>%0a%09 <oblix:uid>uid=DEX1QA0166,ou=dex,ou=People,dc=mcgraw-hill,dc=com</oblix:uid>%0a <oblix:noOfFields>1</oblix:noOfFields>%0a <oblix:AttributeParams>%0a <oblix:GenericAttribute>%0a <oblix:AttrName>mail</oblix:AttrName>%0a <oblix:AttrOperation>REPLACE_ALL</oblix:AttrOperation>%0a <oblix:AttrNewValue>foo@bar.com</oblix:AttrNewValue>%0a </oblix:GenericAttribute>%0a </oblix:AttributeParams>%0a </params>%0a </request>%0a </SOAP-ENV:Body>%0a</SOAP-ENV:Envelope>{11}xinput=soap{26}pluginName=front_pageadmin{6}et=200{5}em=OK{28}eh={21}Content-type=text/xml{6}es=711{714}ep=<?xml version="1.0" encoding="utf-8"?>%0a<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/">%0a<SOAP-ENV:Body>%0a<Oblix xmlns:oblix="http://www.oblix.com/" xmlns="http://www.oblix.com/">%0a<ObError>%0a<ObTextMessage>Parse error: XML document is invalid.%0a../obxreader.cpp:191: Error: ObX::Reader::read%0a../obxerrorcollector.cpp:72: Error: Exception re-thrown in ObX::ErrorCollector::throwIfErrors.%0afile:///apps/oracle/oam/identity/oblix/apps/common/bin/:1: Error: An exception occurred! Type:TranscodingException, Message:Could not create a converter for encoding: is0-8859-1%0a</ObTextMessage>%0a<ObStatus>1</ObStatus>%0a</ObError>%0a<ObStatus>1</ObStatus>%0a</Oblix>%0a</SOAP-ENV:Body>%0a</SOAP-ENV:Envelope>
2010/02/04@14:50:23.629682 496068 71 OIS_ENGINE DEBUG3 0x00000201 obinitializeengine.cpp:281 "Service times for this request" startServiceTime^1116502401 endServiceTime^1234242162
2010/02/04@14:50:25.616472 496068 4 DB_RUNTIME TRACE 0x00000203 ../db_failover.cpp:632 "Function entered" _TraceName^ConnectionWatcherThread::DoHeartBeat
2010/02/04@14:50:25.616701 496068 4 DB_RUNTIME DEBUG3 0x00000201 ../db_failover.cpp:651 "Before connection health check" Number of healthy connections^0
2010/02/04@14:50:25.616846 496068 4 DB_RUNTIME TRACE 0x00000203 ../ldap_connection_mngr.cpp:97 "Function entered" _TraceName^LDAPConnectionManager::_CreateAndOpenConnection



Cause

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