Troubleshooting Entitlements in WebLogic Portal (Doc ID 1068937.1)

Last updated on AUGUST 26, 2022

Applies to:

Oracle WebLogic Portal - Version 9.2.0 to 10.3.6 [Release Weblogic Platform to AS10gR3]
Information in this document applies to any platform.
Troubleshooting Entitlements, WLP

Purpose

Causes of Entitlement problems
- Resetting DB without resetting LDAP
- Resetting LDAP without resetting DB
- Updates without running Admin server
- LDAP replication errors
Symptoms of Entitlement problems
- Missing Roles
- Missing Entitlements
- Entitlements not properly granting access
- PAT errors when viewing or editing Entitlements
How to get from Symptom to Cause
- Enable Debug output
- Policy Checker tool
- LDAP Browser tool
How to resolve cause
- Backup to clean state
- Reset LDAP and DB