Webcenter Event Email Link Does Not Prompt SSO Login (Doc ID 1069093.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle WebCenter - Version: 11.1.1.1.0 to 11.1.1.2.0
Information in this document applies to any platform.

Symptoms

The View Event URL in e-mail received by event recipients forces users to login twice. The generic WebCenter login screen is displayed first and then the SSO login screen is displayed a second time. Only after the second authentication is the Events screen displayed to the user.

First screen - Generic WebCenter Spaces Login Page:
   http(s)://my.webcenter.oracle.com/webcenter/oracle/webcenter/webcenterapp/view/templates/publichtml/LoginGateway.jsp

Second screen - SSO Login Page:
   http(s)://my.webcenter.oracle.com/sso/pages/login.jsp

Changes

Oracle WebCenter configured to use Oracle Single Sign-On (SSO).

Cause

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