When Non-sysadmin Users Create Folios, Even If They Have the Same Roles and Accounts as Sysadmin, the Following Error Occurs when the Folio is Indexed(xcsr file):Indexing aborted. intradoc.common.Ser (Doc ID 1070232.1)

Last updated on MAY 26, 2017

Applies to:

Oracle WebCenter Content - Version 10.1.3.3.0 and later
Information in this document applies to any platform.

Symptoms


On UCM version 10.1.3.5.0:
When non-sysadmin users create folios, even if they have the same roles and accounts as sysadmin, the following error occurs when the folio is indexed (xcsr file):

ERROR
-----------------------

Indexing aborted. intradoc.common.ServiceException: Access denied by retention manager [ Details ]
An error has occurred. The stack trace below shows more information.
.
!csIndexerAbortedMsg!syExceptionType2,intradoc.common.ServiceException,Access
.
denied by retention manager
intradoc.common.ServiceException: Access denied by retention manager at
intradoc.server.Service.checkExtendedSecurityModelDocAccess(Service.java:2645)
.
at intradoc.server.Service.checkSecurity(Service.java:2540)
at intradoc.server.FileService.checkSecurity(FileService.java:331)
at intradoc.server.Service.checkSecurity(Service.java:2524)
at sun.reflect.GeneratedMethodAccessor16.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at intradoc.common.IdcMethodHolder.invokeMethod(ClassHelperUtils.java:461)
at intradoc.common.ClassHelperUtils.executeMethodEx(ClassHelperUtils.java:128)
.
at intradoc.common.ClassHelperUtils.executeMethod(ClassHelperUtils.java:113)
at intradoc.server.Service.doCodeEx(Service.java:505)
at intradoc.server.Service.doCode(Service.java:470)
at intradoc.server.ServiceRequestImplementor.doAction(ServiceRequestImplementor.java:1350)
at intradoc.server.Service.doAction(Service.java:450)
at intradoc.server.ServiceRequestImplementor.doActions(ServiceRequestImplementor. java:1191)
at intradoc.server.Service.doActions(Service.java:445)
at folios.FolioManager.computeFolioFilePath(FolioManager.java:200)
at folios.FolioManager.readFolio(FolioManager.java:100)
at folios.FolioIndexerFilter.webChangeFilter(FolioIndexerFilter.java:102)
at folios.FolioIndexerFilter.doFilter(FolioIndexerFilter.java:64)
at intradoc.shared.PluginFilters.filter(PluginFilters.java:92)
at intradoc.indexer.IndexerBulkLoader.createBulkLoad(IndexerBulkLoader.java:333)
.
at intradoc.indexer.IndexerBulkLoader.doWork(IndexerBulkLoader.java:164)
at intradoc.indexer.Indexer.doIndexing(Indexer.java:431)
at intradoc.indexer.Indexer.buildIndex(Indexer.java:340)
at intradoc.server.IndexerMonitor.doIndexing(IndexerMonitor.java:1012)
at intradoc.server.IndexerMonitor$4.run(IndexerMonitor.java:832)


Cause

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