SR Creation Tips for Oracle Fusion Middleware Products - to Help Resolve Issues Faster!
(Doc ID 1070309.1)
Last updated on SEPTEMBER 22, 2021
Applies to:Oracle Fusion Middleware - Version 10.1.2.0.0 and later
Information in this document applies to any platform.
There are two very important best practices when creating a Service Request (SR) on My Oracle Support that can help resolve issues faster:
- Providing a clear and detailed Problem Summary
- Selecting the correct Product when creating a Service Request
This document will highlight these areas to improve an SR resolution.
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In this Document
|Providing a Clear and Detailed Problem Summary|
|Selecting the Product When Creating an SR|