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SR Creation Tips for Oracle Fusion Middleware Products - to Help Resolve Issues Faster! (Doc ID 1070309.1)

Last updated on SEPTEMBER 22, 2021

Applies to:

Oracle Fusion Middleware - Version 10.1.2.0.0 and later
Information in this document applies to any platform.

Purpose

There are two very important best practices when creating a Service Request (SR) on My Oracle Support that can help resolve issues faster:

This document will highlight these areas to improve an SR resolution.

Details

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In this Document
Purpose
Details
 Providing a Clear and Detailed Problem Summary
 Selecting the Product When Creating an SR

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