Retention Manager Custom Disposition Action Without Approval Causes 'java.lang.NullPointerException' Error

(Doc ID 1072120.1)

Last updated on FEBRUARY 07, 2018

Applies to:

Oracle Universal Content Management - Version: 10.1.3.3.1 to 10.1.3.5.0 - Release: 10gR3 to 10gR3
Information in this document applies to any platform.

Symptoms

Custom trigger and disposition without approval causes nullpointer exception.
Unable to process automatic disposition actions for content and records Unable to execute service method 'processAutoDispositionActions'.
(System Error: Runtime error: java.lang.NullPointerException
at recordsmanagement.RmaProcessingHandler.processAutoDispositionActions(RmaProcessingHandler.java:8016)

Service in question is DELETE_ALL_BUT_LAST_N_REVISIONS_SERVICE.

Cause

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