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Unable To Retrieve Refinert Types (Doc ID 1072263.1)

Last updated on JUNE 08, 2018

Applies to:

Oracle Universal Content Management - Version: 10.1.3.3.2 - Release: 10gR3
Information in this document applies to any platform.

Symptoms

Documents submitted for conversion stays in the UCM queue as WIP without progress. The content server logs shows the following error:
!csUnableToRetrieveRefineryTypes, <IBRInstance>,-20,csUnableToLoadOptions Permission denied. Address 'nn.nn.nn.nn' is not an allowable remote socket address.!syExceptionType,java.lang.Throwable
java.lang.Throwable
at intradoc.common.IdcLogWriter.doMessageAppend(IdcLogWriter.java:79)

Changes

New installation or Change of IP address in either Content server or IBR.

Cause

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In this Document
  Symptoms
  Changes
  Cause
  Solution
  References

This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.

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