WCI Snapshot Portlet: Clicking On Links And Then 'MORE' Button Returns Blank Page
Last updated on NOVEMBER 18, 2016
Applies to:Oracle WebCenter Interaction - Version 10.3.0.0 and later
Information in this document applies to any platform.
Clicking on the 'more' button in a snapshot query portlet after clicking on at least two of the listed results returns a blank portal page (header, footer and navigation are still present). The user is forced to re-navigate to the portlet.
With a snapshot query containing multiple entries and the 'more' link, do the following:
1. Click on one query result.
2. In the 'Open/Save/Cancel' dialogue, choose anything (cancel is fastest)
3. Repeat steps 1 & 2 for another query result.
4. Click on 'more'.
5. See that the page returned contains no portlets (header, footer, and
navigation are intact).
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms