WCI Snapshot Portlet: Clicking On Links And Then 'MORE' Button Returns Blank Page (Doc ID 1072686.1)

Last updated on NOVEMBER 18, 2016

Applies to:

Oracle WebCenter Interaction - Version 10.3.0.0 and later
Information in this document applies to any platform.

Symptoms

Clicking on the 'more' button in a snapshot query portlet after clicking on at least two of the listed results returns a blank portal page (header, footer and navigation are still present). The user is forced to re-navigate to the portlet.

To reproduce:

With a snapshot query containing multiple entries and the 'more' link, do the following:
1. Click on one query result.
2. In the 'Open/Save/Cancel' dialogue, choose anything (cancel is fastest)
3. Repeat steps 1 & 2 for another query result.
4. Click on 'more'.
5. See that the page returned contains no portlets (header, footer, and
navigation are intact).

Cause

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