HTML And Login Portlets Sometimes Show "Error Message" Instead Of Content (Doc ID 1077890.1)

Last updated on OCTOBER 11, 2016

Applies to:

Portal - Version 10.1.4.2 to 10.1.4.2 [Release 10gR2]
Information in this document applies to any platform.
Checked for relevance on 25-Sep-2014

Symptoms

HTML portlets and login portlets sometimes show "Error Message" instead of the the portlet content.

The Portal application log shows many errors like this :

10/02/24 12:56:10 portal: id=77672260628,1 Stall Timeout reached. Interrupting Fetcher name=content-fetcher361 label=dbPortlet url=http://myhost.mydomain:port/portal/pls/portal/!PORTAL.wwpro_app_provider.execute_portlet/790449112/17 time=16624ms timeout=16000ms process=Dispatching
10/02/24 12:56:10 portal: id=77672260628,1 ContentFetcher Unexpected Exception Request Failed:oracle.webdb.dispatcher.DispatcherException: I/O Error dispatching request name=content-fetcher355 label=dbPortlet url=http://myhost.mydomain:port/portal/pls/portal/!PORTAL.wwpro_app_provider.execute_portlet/790449112/17 time=16623ms timeout=15000ms process=Dispatching
10/02/24 12:56:10 portal: id=77672260628,1 Stall Timeout reached. Interrupting Fetcher name=content-fetcher363 label=dbPortlet url=http://myhost.mydomain:port/portal/pls/portal/!PORTAL.wwpro_app_provider.execute_portlet/790449112/17 time=16625ms timeout=16000ms process=Dispatching
10/02/24 12:56:10 portal: id=77672260628,1 ContentFetcher Unexpected Exception Request Failed:oracle.webdb.dispatcher.DispatcherException: I/O Error dispatching request name=content-fetcher359 label=dbPortlet url=http://myhost.mydomain:port/portal/pls/portal/!PORTAL.wwpro_app_provider.execute_portlet/790449112/17 time=16625ms timeout=15000ms process=Dispatching

Cause

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