Capture Import Server Error: "eMail, Error Number: -21472213: Automation error ClassFactory cannot supply requested class"
Last updated on MARCH 05, 2018
Applies to:Oracle WebCenter Capture 10g - Version 10.1.3.5.0 and later
Information in this document applies to any platform.
When starting Import Server as an application, the following error message is reported:
Failed to connect to the following provider:
eMail, Error Number: -214722131, Error Description: Automation error ClassFactory cannot supply requested class
Clicking through the error messages allows the server to run. When running Import Server as a service, it is slow to start and will hang when attempting to stop.
The error started to appear after applying <Patch 9459254> on an Import Server machine that is running WebCenter Capture (formerly Oracle Document Capture) 10.1350.
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