Capture Import Server Error Message: "***Error*** No 'Print' association found for the file"

(Doc ID 1079453.1)

Last updated on JUNE 30, 2016

Applies to:

Oracle WebCenter Capture 10g - Version and later
Information in this document applies to any platform.


Import Server fails to process PDF files.  The Import Server log shows the following error message:

***Error*** No 'Print' association found for the file [Path/File.pdf]. The file will not be processed.
03/22/10 12:40:35 1116 No pages were added to the new batch. This batch will be removed.
03/22/10 12:40:35 1310 ***Error*** Error occurred during batch importing, import item Path\file\Batch #1 did not import. Provider: Folder / List File Provider Job: PDF 

Attempting to print a PDF through Windows Explorer resulted in the same message when right-clicking the file and selecting print.


FoxIt Reader is being used as the default application for PDF files (instead of the normal Adobe Reader).


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms