IPM Process Injector Fails to Login and Returns the Following Error "Logon failure: unknown user name or bad password" (Doc ID 1080937.1)

Last updated on MAY 02, 2016

Applies to:

Oracle Imaging and Process Management - Version 10.1.3.3.2 to 10.1.3.5 [Release 10gR3]
Information in this document applies to any platform.
***Checked for relevance on 12-Dec-2011***


Symptoms

Process Injector fails to connect after changing the username and password.

The IPM Service logs shows the following:


|100|2010/03/30 10:13:13|Received SECURITY_VALIDATE_LOGON_EX|SECURITY|MachineNameHere|0|0||UserPAM.cpp|44|3636|5984|
|100|2010/03/30 10:13:13|ValidateLogin: PROCESSINJECTORUSERACCT requested by (100.10.0.100)|SECURITY|
MachineNameHere|3|0||UserPAM.cpp|409|3636|5984|
|100|2010/03/30 10:13:14
|Logon failure: unknown user name or bad password.|SECURITY|MachineNameHere|7|0||UserPAM.cpp|645|3636|5984|
|100|2010/03/30 10:13:14|User validation on Security Server failed during license reservation. Security server return code = 1326, message =
Logon failure: unknown user name or bad password.|UCON|MachineNameHere|3|33656||UconMsgImpl.cpp|61|3636|5868|
|100|2010/03/30 10:13:14|
Logon failure: unknown user name or bad password.|PROCESS_INJECTOR|ServerNameHere|9|0||LibWorkFlow.cpp|137|3636|2312|
|100|2010/03/30 10:13:14|Injector Worker Thread Disabled|PROCESS_INJECTOR|
MachineNameHere|9|0||WFInjectorWorkerThread.cpp|122|3636|2312


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms