IPM Process Injector Fails to Login and Returns the Following Error "Logon failure: unknown user name or bad password"
(Doc ID 1080937.1)
Last updated on MAY 06, 2024
Applies to:
Oracle Imaging and Process Management - Version 10.1.3.3.2 to 10.1.3.5 [Release 10gR3]Information in this document applies to any platform.
Symptoms
Process Injector fails to connect after changing the username and password.
The IPM Service logs shows the following:
|100|2010/03/30 10:13:13|Received SECURITY_VALIDATE_LOGON_EX|SECURITY|MachineNameHere|0|0||UserPAM.cpp|44|3636|5984|
|100|2010/03/30 10:13:13|ValidateLogin: PROCESSINJECTORUSERACCT requested by (xxx.xxx.xxx.xxx.)|SECURITY|MachineNameHere|3|0||UserPAM.cpp|409|3636|5984|
|100|2010/03/30 10:13:14|Logon failure: unknown user name or bad password.|SECURITY|MachineNameHere|7|0||UserPAM.cpp|645|3636|5984|
|100|2010/03/30 10:13:14|User validation on Security Server failed during license reservation. Security server return code = 1326, message = Logon failure: unknown user name or bad password.|UCON|MachineNameHere|3|33656||UconMsgImpl.cpp|61|3636|5868|
|100|2010/03/30 10:13:14|Logon failure: unknown user name or bad password.|PROCESS_INJECTOR|ServerNameHere|9|0||LibWorkFlow.cpp|137|3636|2312|
|100|2010/03/30 10:13:14|Injector Worker Thread Disabled|PROCESS_INJECTOR|MachineNameHere|9|0||WFInjectorWorkerThread.cpp|122|3636|2312
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |