IPM Fax Service Will Not Start and Reports "Error loading HW DLL: BTFAX1034.DLL. Fax Server: 2"
Last updated on FEBRUARY 27, 2015
Applies to:Oracle Imaging and Process Management - Version 184.108.40.206.0 to 10.1.3.6 [Release Stellent to 10gR3]
Information in this document applies to any platform.
The fax service fails to load on a service restart.
On startup, you see the following errors:
IPM Service Manger:
Error loading HW DLL: BTFAX1034.DLL. Fax Server: 2
Mon Mar 15 08:20:11 ch255: CTR1034System::StartDriver: BOSTON driver is running.
Mon Mar 15 08:20:11 ch255: LoadFirmware: LoadFirmware Starting
Mon Mar 15 08:20:12 ch255: LoadFirmware: Finished quering modules, found 3 channels
Mon Mar 15 08:20:12 ch255: Error: InitializeSys: Fewer than 1 channels. Goodbye.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms