My Oracle Support Banner

Failed to Access Domain Groups.: The NetUserGetGroups Call Returned: 5 (thread user=NETWORK SERVICE) (Doc ID 1081822.1)

Last updated on MAY 01, 2017

Applies to:

Oracle Universal Content Management - Version: 7.5.2 to - Release: Stellent to 10gR3
Information in this document applies to any platform.


NTLM users cannot login with Microsoft Login button. The logging shown in PLUGIN_DEBUG filter output shows a NETWORK SERVICE error occurring upon connect to the Active Directory server:

--S77432.765-P212-T1576 ADS( Retrieving credentials for userX
--S77432.765-P212-T1576 ADS( from domain FOO
--S77432.765-P212-T1576 ADS( Entering getGroupsFromAds
--S77432.765-P212-T1576 ADS( Initializing COM
--S77432.765-P212-T1576 ADS( Netbios translation found in cache.
--S77432.765-P212-T1576 ADS( Connecting to: LDAP://
--S77432.765-P212-T1576 ADS( Opening LDAP connection to:
--S77432.765-P212-T1576 ADS( LDAP open error:51
--S77432.765-P212-T1576 ADS( Returning naming context: 
--S77432.765-P212-T1576 ADS( Returning from getGroupsFromAds.
--S77447.796-P212-T1576 Failed to access domain groups.: The NetUserGetGroups call returned: 5 (thread user=NETWORK SERVICE)


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.