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Failed to Access Domain Groups.: The NetUserGetGroups Call Returned: 5 (thread user=NETWORK SERVICE) (Doc ID 1081822.1)

Last updated on OCTOBER 01, 2019

Applies to:

Oracle WebCenter Content - Version 7.5.2 to [Release Stellent to 10gR3]
Information in this document applies to any platform.


NTLM users cannot login with Microsoft Login button. The logging shown in PLUGIN_DEBUG filter output shows a NETWORK SERVICE error occurring upon connect to the Active Directory server:

--S77432.765-P212-T1576 ADS(x.x.x.xx) Retrieving credentials for userX
--S77432.765-P212-T1576 ADS(x.x.x.xx) from domain FOO
--S77432.765-P212-T1576 ADS(x.x.x.xx) Entering getGroupsFromAds
--S77432.765-P212-T1576 ADS(x.x.x.xx) Initializing COM
--S77432.765-P212-T1576 ADS(x.x.x.xx) Netbios translation found in cache.
--S77432.765-P212-T1576 ADS(x.x.x.xx) Connecting to: LDAP://
--S77432.765-P212-T1576 ADS(x.x.x.xx) Opening LDAP connection to:
--S77432.765-P212-T1576 ADS(x.x.x.xx) LDAP open error:51
--S77432.765-P212-T1576 ADS(x.x.x.xx) Returning naming context: 
--S77432.765-P212-T1576 ADS(x.x.x.xx) Returning from getGroupsFromAds.
--S77447.796-P212-T1576 Failed to access domain groups.: The NetUserGetGroups call returned: 5 (thread user=NETWORK SERVICE)


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