WebCenter Analytics Collector Assigns Events From Multiple Users and Days To One Visit (Doc ID 1087337.1)

Last updated on JANUARY 03, 2017

Applies to:

Oracle WebCenter Analytics - Version 10.3.0.1 to 10.3.0.1
Information in this document applies to any platform.
***Checked for relevance on 24-Jan-2014***

Symptoms

The WebCenter Analytics Collector VistManager incorrectly assigns events from multiple users and client hosts across multiple days to one visit. Visit reports may be incorrect. Looking at the events in the database, the ASFACT_PAGEVIEWS table for instance, the data looks like this:

VISITID USERID HOSTID OCCURRED
8252    3853   242    04/15/2010 13:09:00
8252    3853   242    04/15/2010 13:12:13
8252    87     242    04/15/2010 15:22:49
8252    87     242    04/15/2010 16:01:33
8252    87     244    04/16/2010 13:18:29
8252    87     244    04/16/2010 14:00:10
8252    87     245    04/19/2010 10:25:08
8252    5      245    04/19/2010 11:26:18
8252    5      245    04/19/2010 11:26:21

Changes

Upgrade to or install WebCenter Analytics 10.3.0.1 for WebCenter Interaction.

Cause

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