Unable to assign WebCenter Roles to Active Directory Users or Groups: No matching users were found with search string / Group not found in Identity Store (Doc ID 1089818.1)

Last updated on JANUARY 26, 2017

Applies to:

Oracle WebCenter Portal - Version 11.1.1.2.0 and later
Information in this document applies to any platform.
Checked for relevance on 24-JUL-2015

Symptoms

When attempting to assign WebCenter Roles to Active Directory Users or Groups, the following errors occurs.

When adding a role to a group:

Warning
Group [mygroup] not found in Identity Store

When adding a role to a user.

Error
WCS#2010.04.14.12.49.35: No matching users were found with search string mytestuser


Steps To reproduce:
The issue can be reproduced at will with the following steps:

  1. Login to WebCenter Spaces as an administrator user.
  2. Click the "Administration" link.
  3. Select the "Security" Tab -> "Users and Groups" Sub Tab.
  4. Assign a Role to a Group.
    Here it shows the error: Group [mygroup] not found in Identity Store
  5. Assign a Role to a User.
    Here it shows the error: No matching users were found with search string mytestuser

Cause

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