WCI SavedSearchMailer E-Mail Notifications Occasionally Miss Documents (Doc ID 1090943.1)

Last updated on JANUARY 03, 2017

Applies to:

Oracle WebCenter Interaction - Version 6.1 and later
Information in this document applies to any platform.
***Checked for relevance on 24-Jan-2014***

Symptoms

Occasionally, a SavedSearchMailer job, the results of which are sent by email at regular intervals to users, are missing documents. These documents can actually be seen in the Snapshot Query portlet on which the users are subscribed to.

Changes

The Search Server architecture changed in the 6.1 release and later where it now queues all indexing requests to lower overhead on all search clients (e.g. Crawler jobs, Document Upload, Collaboration etc.)

Cause

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