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Trying to Join Xmpp Chat Room Using Pidgin Returns 500: Internal Error (Doc ID 1100976.1)

Last updated on JANUARY 06, 2025

Applies to:

Beehive - Version 2.0 and later
Information in this document applies to any platform.

Symptoms

Trying to join a specific chat room using Pdigin returns 500: Internal Error. The room shows up in the room list when performing beectl  list_xmpp_chat_rooms. However, the room is not seen when getting a room list in Pidgin.

Cause

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