Testpoints Not Working (Doc ID 1107006.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle WebCenter - Version: 11.0.0.0 to 11.1.1.2.0
Information in this document applies to any platform.

Symptoms

When clicking the link to the "test points" in the EM UI, the TestPoint ur's for example: http:/machine1:8889/portalTools/omniPortlet results in the following error:

ERROR
=========
From IE Browser:

"Internet Explorer cannot display the webpage"


From within Jdeveloper:

Could not contact the portlet producer. One of the following could be the cause: - the producer is not available - the connection details are incorrect - the portlet producer is different than the selected type Oracle PDK-Java. Check these and try again.


Steps to replicate:
==============
1. Access EM and login
2. Expand Webcenter
3. Expand Portlet Producers
4. Expand Portlet Producer (WLS_Portlet)
5. Click on portalTools(11.1.1.x) (WLS_Portlet)
6. Under Entry Points click on one of the links, For example http://machine1:8889/portalTools/omniPortlet

Once the error is displayed, one puts the load balancer server name and the link then works. However it fails to work from Jdeveloper.  This appears to be a connection issue.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms