What information does Oracle WebContent: Records (formally URM) Support need from me?
(Doc ID 1112616.1)
Last updated on JULY 19, 2019
Oracle WebCenter Content: Records - Version 10.1.3.5.0 and later
Information in this document applies to any platform.
This note describes information commonly requested by Oracle WebCenter Content: Records Support to trouble-shoot WebCenter Content: Records issues.
Please reference the correct section that is applicable to your WebCenter Content: Records issue and provide support with the requested information when creating your SR.
Submitting this information with the initial creation of your SR will assist support in resolving your WebCenter Content: Records issues faster and provide a quicker turn-around time for resolution.
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