Email Encoding Is Not Correct In Webcenter (Doc ID 1119223.1)

Last updated on NOVEMBER 19, 2016

Applies to:

Oracle WebCenter - Version: 11.1.1.2.0 and later   [Release: and later ]
Information in this document applies to any platform.

Symptoms


Change mail service client from Webcenter Administration/ Services/ Mail to "Local Mail Client" and then create one discussion topic with special charachters such as ş,Ş,ğ,Ğ,ü,Ü,ı,İ,ç,Ç,ö,Ö and try to send email about this topic.
The mail can be see without problem in some mail servers but the content is not displayed correctly on Outlook Mail

Cause

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