After Upgrade to Portal 11G the Login to Portal Fails With HTTP-500 Error. (Doc ID 1139494.1)

Last updated on NOVEMBER 08, 2016

Applies to:

Portal - Version 11.1.1.1.0 and later
Information in this document applies to any platform.
Checked for relevance on 14-Sep-2015

Symptoms

A Portal instance has been upgraded to 11G.  Attempting to login, the URL is redirected to /sso/auth and a HTTP 500 error is displayed.

Errors in $ORACLE_INSTANCE/diagnostics/logs/OHS/ohs1/ohs1.log file:

2010-05-11T11:36:51.8351+02:00] [OHS] [WARNING:32] [OHS-9999] [mod_onsint.c] [host_id: hostname] [host_addr: hostip] [pid: 5581] [tid: 3052078848] [user: ias10g] [VirtualHost: main] long lost child came home! (pid 5585)

[2010-05-11T11:59:33.5089+02:00] [OHS] [ERROR:32] [OHS-9999] [odl_log.c] [host_id: hostname] [host_addr: hostip] [tid: 2838915984] [user: ias10g] [ecid: 004X^uKp1jeFw0G6yzbe6G0001ND000012] [rid: 0] [VirtualHost: main] Request Failed for : /portal/page/portal?_esiReqType=2, Resp Code : [500], referer: http://hostname:8090/portal/pls/portal/portal.home

 

Cause

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