WCI Automation Server Not Enabling Previously Disabled Accounts (Doc ID 1141494.1)

Last updated on JANUARY 03, 2017

Applies to:

Oracle WebCenter Interaction - Version 6.5.1 and later
Information in this document applies to any platform.
***Checked for relevance on 24-Jan-2014***

Symptoms

The WebCenter Interaction Automation Server component cannot unlock previously locked users and re-enable them if these users are synchronized from a remote LDAP or AD repository.

Changes

Upgraded Portal from 5.0.5 to 6.5.1.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms