IIS Worker Process Hosting WCI Restarts Unexpectedly Due To Unhandled Native Exception (Doc ID 1145446.1)

Last updated on OCTOBER 03, 2016

Applies to:

Oracle WebCenter Interaction - Version 6.5 to 6.5.1
Microsoft Windows (32-bit)

Symptoms

The IIS worker process that hosts the WCI installation (admin portal server and/or browsing portal server) restarts unexpectedly from time to time.  When you view the application event viewer log for the underlying Windows operating system, you see the following error entry:

Application popup: Microsoft Visual C++ Runtime Library : Runtime Error!

Program: c:\windows\system32\inetsrv\w3wp.exe

R6025
- pure virtual function call

Cause

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