Performance Issues with WebCenter Portal Configured with Oracle Virtual Directory (OVD) or Active Directory (AD)

Last updated on JUNE 13, 2017

Applies to:

Symptoms

Performance issues with WebCenter Portal Configured with Oracle Virtual Directory (OVD) or Active Directory (AD).

WebCenter shows slow performance in the following cases:

• Slow performance when doing Login to WebCenter Portal.
  In some cases login is fast and in some others login is slow.
  This depends on what was the last page when the user logged off.
  For example, if the last visited page has information with Task Flows that connect to the external LDAP (e.g. if the page has the Find and Invite people task flow) then doing login the next time will be slow.
   
• Navigating to the user Space is slow.
  From the top navigation click on the user name link -> User Name Tab.
   
• The Find and Invite People under the "Connections" page is slow.
   
• It takes up to 1 minute to click the "Invite" link after finding the connections.
   
• When trying to add a user under the "Members" section, it takes time to search for users.
   

Changes

 WebCenter Portal was setup with OVD or AD.

Cause