WebCenter Discussion Portlet is Unavailable: ORA-28001: The Password has Expired.
(Doc ID 1150423.1)
Last updated on NOVEMBER 20, 2023
Applies to:
Oracle WebCenter Portal - Version 11.1.1.2.0 to 11.1.1.9.181008 [Release 11g]Information in this document applies to any platform.
Symptoms
The Discussion Forum portlet started showing "Portlet Unavailable" message.
The following exception found in the $WEBCENTER_HOME/j2ee/OC4J_WebCenter/log/OC4J_WebCenter_default_group_1/oc4j/log.xml
<MSG_TEXT>An internal error has occurred in method ConsumerRegistration.<init></MSG_TEXT>
<SUPPL_DETAIL><![CDATA[oracle.portlet.server.containerimpl.ServerExceptionImpl: Error getting connection from datasource with JNDI path "jdbc/portletPrefs"
at oracle.portlet.server.containerimpl.ContainerIOException.<init>(ContainerIOException.java:38)
at oracle.portlet.server.containerimpl.DBCacheGroupLoader.getConnection(DBCacheGroupLoader.java:935)
at oracle.portlet.server.containerimpl.DBCacheGroupLoader.load(DBCacheGroupLoader.java:282)
at oracle.portlet.server.containerimpl.CacheGroupLoader.load(CacheGroupLoader.java:57)
at oracle.ias.cache.CacheLoader.callLoad(Unknown Source)
at oracle.ias.cache.CacheHandle.findObject(Unknown Source)
at oracle.ias.cache.CacheHandle.locateObject(Unknown Source)
at oracle.ias.cache.CacheAccess.get(Unknown Source)
......
Caused by: java.sql.SQLException: ORA-28001: the password has expired
at oracle.jdbc.driver.DatabaseError.throwSqlException(DatabaseError.java:138)
at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:316)
at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:277)
at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:272)
<SUPPL_DETAIL><![CDATA[oracle.portlet.server.containerimpl.ServerExceptionImpl: Error getting connection from datasource with JNDI path "jdbc/portletPrefs"
at oracle.portlet.server.containerimpl.ContainerIOException.<init>(ContainerIOException.java:38)
at oracle.portlet.server.containerimpl.DBCacheGroupLoader.getConnection(DBCacheGroupLoader.java:935)
at oracle.portlet.server.containerimpl.DBCacheGroupLoader.load(DBCacheGroupLoader.java:282)
at oracle.portlet.server.containerimpl.CacheGroupLoader.load(CacheGroupLoader.java:57)
at oracle.ias.cache.CacheLoader.callLoad(Unknown Source)
at oracle.ias.cache.CacheHandle.findObject(Unknown Source)
at oracle.ias.cache.CacheHandle.locateObject(Unknown Source)
at oracle.ias.cache.CacheAccess.get(Unknown Source)
......
Caused by: java.sql.SQLException: ORA-28001: the password has expired
at oracle.jdbc.driver.DatabaseError.throwSqlException(DatabaseError.java:138)
at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:316)
at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:277)
at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:272)
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |