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WebCenter Discussion Portlet is Unavailable: ORA-28001: The Password has Expired. (Doc ID 1150423.1)

Last updated on NOVEMBER 20, 2023

Applies to:

Oracle WebCenter Portal - Version to [Release 11g]
Information in this document applies to any platform.


The Discussion Forum portlet started showing "Portlet Unavailable" message.

The following exception found in the $WEBCENTER_HOME/j2ee/OC4J_WebCenter/log/OC4J_WebCenter_default_group_1/oc4j/log.xml

<MSG_TEXT>An internal error has occurred in method ConsumerRegistration.<init></MSG_TEXT>
<SUPPL_DETAIL><![CDATA[oracle.portlet.server.containerimpl.ServerExceptionImpl: Error getting connection from datasource with JNDI path "jdbc/portletPrefs"
at oracle.portlet.server.containerimpl.ContainerIOException.<init>(
at oracle.portlet.server.containerimpl.DBCacheGroupLoader.getConnection(
at oracle.portlet.server.containerimpl.DBCacheGroupLoader.load(
at oracle.portlet.server.containerimpl.CacheGroupLoader.load(
at oracle.ias.cache.CacheLoader.callLoad(Unknown Source)
at oracle.ias.cache.CacheHandle.findObject(Unknown Source)
at oracle.ias.cache.CacheHandle.locateObject(Unknown Source)
at oracle.ias.cache.CacheAccess.get(Unknown Source)
Caused by: java.sql.SQLException: ORA-28001: the password has expired

at oracle.jdbc.driver.DatabaseError.throwSqlException(
at oracle.jdbc.driver.T4CTTIoer.processError(
at oracle.jdbc.driver.T4CTTIoer.processError(
at oracle.jdbc.driver.T4CTTIoer.processError(




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