Unable To Add Members in WebCenter Spaces Unless the Userid Has the Exact Case Match (Doc ID 1152145.1)

Last updated on MARCH 04, 2019

Applies to:

Symptoms

On : 11.1.1.2.0 version, Workplace Central

When attempting to add a member in WebCenter Spaces without using the exact case match,
the following error occurs.

For instance, if the userid is WCUser1 you won't be able to add the member using lowercase or uppercase. The userid has to be typed in exact case match.

STEPS

The issue can be reproduced at will with the following steps:

1. Create a users with the following user id:
   WCUser1
   
   
2. Navigate to a group space as follows:
   Settings -> Members
   
   
3. Attempt to give grants to the above user by filling in the userid in the provided field and click "Add Members".
   
   Results:
   
   
• When I type in "wcuser1" (in lowercase) you will get this error:
  WCS#: No matching users were found with search string wcuser1
  
  
• When I type in "WCUSER1" (in uppercase) you will get this error:
  WCS#: No matching users were found with search string WCUSER1
  
  
• The only way to give grants to the user is by typing the userid in the correct case (WCUser1).
  
  
Note that if you type wcuser1 and click the Find icon WebCenter it will find the user.

Searching the user in OID also works with any case (lowercase or uppercase).

It is only when adding the user in WebCenter Spaces that it will complain about the userid if not typing with the exact case match.

Cause

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