CheckOutAndOpen(COAO) Does not Work With Cookie Based Auth (Extranetlook) on Windows7 Clients (Doc ID 1155753.1)

Last updated on JUNE 01, 2017

Applies to:

Oracle WebCenter Content - Version: 10.1.3.5.0 and later   [Release: 10gR3 and later ]
Information in this document applies to any platform.
***Checked for relevance on 31-Jan-2012***

Symptoms

On Content Server 10.1.3.5.0, when ExtranetLook is installed and configured to use cookie based authentication, CheckOutAndOpen stops working: When Word tries to open a document, it keeps prompting for user name and password but does't not authenticate user. Also the prompt still shows "Basic Authentication".

Steps to Reproduce
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1. Install and configure ExtranetLook as described in the readme.txt file in the component
2. Set IsWebServerPagesOnly=false to enable cookie based authentication
3. Try to perform a "check out and open" on any content item.
4. Office will prompt for user name and password but never authenticate the user.

Cause

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