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On 7.5.x, Running Export Archive on Folders Causes OutOfMemoryError (Doc ID 1163004.1)

Last updated on AUGUST 01, 2018

Applies to:

Oracle WebCenter Content - Version 7.5.1 to 7.5.2 [Release Stellent]
Information in this document applies to any platform.

Symptoms

On 7.5.x system, after clicking on the "Export Archive" button, the server hangs and users cannot log into the content server. The following error is seen:

Unable to retrieve content. Unable to execute service method 'loadCollectionArchive'. (System error: Unknown error)

Error is java.lang.OutOfMemoryError

Cause

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In this Document
Symptoms
Cause
Solution
References

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