Last updated on NOVEMBER 03, 2016
Applies to:
Oracle WebCenter Content - Version 10.1.3.5.0 and laterInformation in this document applies to any platform.
Symptoms
Some PDF Documents that are Checked Into The Oracle Universal Content Management System (UCM) go into Workflow, and when Approve is Chosen, an Error is Thrown:
system 07.21 11:12:03.985 IdcServerThread-51 !csWfUpdateCompanion,MOCA_000241,PolicyWF,ApproverStep!csDbUnableToExecuteQuery,IworkflowDocHistory(INSERT INTO WorkflowHistory (dActionMillis\, dActionDate\, dAction\,
dWfName\, dWfStepName\, dUser\, dID\, dDocName\, dDocType\, dDocTitle\,
dDocAuthor\, dRevClassID\, dRevisionID\, dRevLabel\, dSecurityGroup\,
dCreateDate\, dInDate\, dOutDate\, dDocAccount\, dClbraName)
VALUES(14823969\, {ts '2010-07-21 11:12:00.000'}\, 'Exit'\, 'PolicyWF'\, 'ApproverStep'\, 'Approver1'\, 247\, 'MOCA_000241'\, 'Policy'\, '56788'\,
'sysadmin'\, 241\, 1\, '1'\, 'Public'\, {ts '2010-07-20 12:41:00.000'}\, {ts '2010-07-20 12:41:00.000'}\, null\, ''\, ''))!$ORA-00001: unique constraint (IDC_ADMIN.PK_WORKFLOWHISTORY) violated
-exception stack
intradoc.data.DataException: !csWfUpdateCompanion,MOCA_000241,PolicyWF,ApproverStep!csDbUnableToExecuteQuery,IworkflowDocHistory(INSERT INTO WorkflowHistory (dActionMillis\, dActionDate\, dAction\,
dWfName\, dWfStepName\, dUser\, dID\, dDocName\, dDocType\, dDocTitle\,
dDocAuthor\, dRevClassID\, dRevisionID\, dRevLabel\, dSecurityGroup\,
dCreateDate\, dInDate\, dOutDate\, dDocAccount\, dClbraName)
VALUES(14823969\, {ts '2010-07-21 11:12:00.000'}\, 'Exit'\, 'PolicyWF'\, 'ApproverStep'\, 'Approver1'\, 247\, 'MOCA_000241'\, 'Policy'\, '56788'\,
'sysadmin'\, 241\, 1\, '1'\, 'Public'\, {ts '2010-07-20 12:41:00.000'}\, {ts '2010-07-20 12:41:00.000'}\, null\, ''\, ''))!$ORA-00001: unique constraint (IDC_ADMIN.PK_WORKFLOWHISTORY) violated
at intradoc.server.workflow.WorkflowStates.markWorkflowFinished(WorkflowStates.java:2289)
at intradoc.server.workflow.WorkflowStates.advanceDocumentStateImplement(WorkflowStates.java:653)
at intradoc.server.workflow.WorkflowStates.advanceDocumentState(WorkflowStates.java:507)
at intradoc.server.DocStateTransition.advanceDocumentState(DocStateTransition.java:74)
at intradoc.server.workflow.WorkflowHandler.updateWorkflowAndDocState(WorkflowHandler.java:513)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at intradoc.common.IdcMethodHolder.invokeMethod(ClassHelperUtils.java:466)
at intradoc.common.ClassHelperUtils.executeMethodReportStatus(ClassHelperUtils.java:142)
at intradoc.server.ServiceHandler.executeAction(ServiceHandler.java:77)
at intradoc.server.workflow.WorkflowHandler.executeAction(WorkflowHandler.java:82)
at intradoc.server.Service.doCodeEx(Service.java:490)
at intradoc.server.Service.doCode(Service.java:472)
at intradoc.server.ServiceRequestImplementor.doAction(ServiceRequestImplementor.java:1353)
at intradoc.server.Service.doAction(Service.java:452)
at intradoc.server.ServiceRequestImplementor.doActions(ServiceRequestImplementor.java:1194)
at intradoc.server.Service.doActions(Service.java:447)
at intradoc.server.ServiceRequestImplementor.executeActions(ServiceRequestImplementor.java:1114)
at intradoc.server.Service.executeActions(Service.java:433)
at intradoc.server.ServiceRequestImplementor.doRequest(ServiceRequestImplementor.java:635)
at intradoc.server.Service.doRequest(Service.java:1707)
at intradoc.server.ServiceManager.processCommand(ServiceManager.java:359)
at intradoc.server.IdcServerThread.run(IdcServerThread.java:197)
Caused by: intradoc.data.DataException: !csDbUnableToExecuteQuery,IworkflowDocHistory(INSERT INTO WorkflowHistory (dActionMillis\, dActionDate\, dAction\,
dWfName\, dWfStepName\, dUser\, dID\, dDocName\, dDocType\, dDocTitle\,
dDocAuthor\, dRevClassID\, dRevisionID\, dRevLabel\, dSecurityGroup\,
dCreateDate\, dInDate\, dOutDate\, dDocAccount\, dClbraName)
VALUES(14823969\, {ts '2010-07-21 11:12:00.000'}\, 'Exit'\, 'PolicyWF'\, 'ApproverStep'\, 'Approver1'\, 247\, 'MOCA_000241'\, 'Policy'\, '56788'\,
'sysadmin'\, 241\, 1\, '1'\, 'Public'\, {ts '2010-07-20 12:41:00.000'}\, {ts '2010-07-20 12:41:00.000'}\, null\, ''\, ''))!$ORA-00001: unique constraint (IDC_ADMIN.PK_WORKFLOWHISTORY) violated
at intradoc.jdbc.JdbcWorkspace.handleSQLException(JdbcWorkspace.java:2356)
at intradoc.jdbc.JdbcWorkspace.execute(JdbcWorkspace.java:650)
at intradoc.server.workflow.WorkflowStates.markWorkflowFinished(WorkflowStates.java:2241)
... 24 more
Caused by: java.sql.SQLException: ORA-00001: unique constraint (IDC_ADMIN.PK_WORKFLOWHISTORY) violated
at oracle.jdbc.driver.DatabaseError.throwSqlException(DatabaseError.java:112)
at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:331)
at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:288)
at oracle.jdbc.driver.T4C8Oall.receive(T4C8Oall.java:745)
at oracle.jdbc.driver.T4CStatement.doOall8(T4CStatement.java:210)
at oracle.jdbc.driver.T4CStatement.executeForRows(T4CStatement.java:961)
at oracle.jdbc.driver.OracleStatement.doExecuteWithTimeout(OracleStatement.java:1190)
at oracle.jdbc.driver.OracleStatement.doScrollExecuteCommon(OracleStatement.java:4086)
at oracle.jdbc.driver.OracleStatement.doScrollStmtExecuteQuery(OracleStatement.java:4234)
at oracle.jdbc.driver.OracleStatement.executeUpdateInternal(OracleStatement.java:1661)
at oracle.jdbc.driver.OracleStatement.executeUpdate(OracleStatement.java:1626)
at intradoc.jdbc.JdbcWorkspace.execute(JdbcWorkspace.java:643)
... 25 more
Cause
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