Receiving "RenderAgent is not initialized" Error When Trying to View Images in the Basic Viewer

(Doc ID 1174737.1)

Last updated on JANUARY 03, 2018

Applies to:

Oracle WebCenter Content: Imaging - Version and later
Information in this document applies to any platform.


Receiving the following error when trying to view documents using the Basic Viewer:

"A cache exception occurred. RenderAgent is not initialized. Requests cannot be processed."

Documents can be viewed using the Advanced Viewer, however.




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