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ODI 10g Client Hangs or Errors When Attempting to Login Into ODI GUI Modules Such as Designer or Topology Manager (Doc ID 1195994.1)

Last updated on JUNE 17, 2022

Applies to:

Oracle Data Integrator - Version to
Information in this document applies to any platform.


Case 1. Log into UI modules

When trying to log into ODI Designer or Topology or any ODI GUI module, the Login screen simply hangs.

Case 2. SnpUser does not exists

Or following message is displayed:

com.sunopsis.core.SecurityAccessException: com.sunopsis.core.SecurityAccessException: SnpUser does not exist.

Case 3. UI hangs

The ODI GUI screen hangs after providing the login credentials. Connecting using other tools works just fine. Starting ODI GUI module from the command prompt using –CONSOLE option, the error below appears:

D:\OraHome_1\oracledi\bin>designer -CONSOLE
A JDK is required to execute Web Services with OracleDI. You are currently using a JRE.
OracleDI: Starting Designer ...
  at com.sunopsis.dwg.dbobj.SnpUser.initializeNonPersistantFields(
  at com.sunopsis.dwg.dbobj.generated.GeneratedSnpUser.getObjectFieldsFromDb(
  at com.sunopsis.dwg.dbobj.generated.GeneratedSnpUser.getObjectLst(
  at com.sunopsis.graphical.a.x.r(
  at com.sunopsis.graphical.a.x.e(
  at com.sunopsis.graphical.a.x.<init>(
  at com.sunopsis.graphical.frame.module.SnpsSplitFrame.createSearchPresenter(
  at com.sunopsis.graphical.frame.module.SnpsSplitFrame.b(
  at com.sunopsis.graphical.frame.module.SnpsSplitFrame.<init>(


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