Error Accessing Portal 11g after Upgrade from 10.1.2.3 - Failure of server Apache Bridge (Doc ID 1207137.1)

Last updated on NOVEMBER 04, 2016

Applies to:

Portal - Version 11.1.1.3.0 to 11.1.1.3.0 [Release FMW11g]
Information in this document applies to any platform.
Checked for relevance on 12-Mar-2015

Symptoms

Upgrading portal from 10.1.2.3 -> 11.1.1.3.0
When accessing Portal the following error is displayed in the Browser:-

Failure of server Apache Bridge
No Backend server available for connection timed out after 10 secs or idempotent set to off


Both Middle-tier and repository upgraded successfully with no errors reported.
In the WLS_PORTAL-diagnostics.log the following errors can be seen:


Unable to retrieve Repository Version on first try oracleError=12514 will now call .wwc_version.get_http_portal_version
ERROR : Repository Gateway Error: Database Error ORA=12514 ORA-12514 TNS:listener does not currently know of service request in connect descriptor


The WLS_PORTAL-diagnostics.log file can be found in $MW_HOME/user_projects/domains/<PortalDomain>/servers/WLS_PORTAL/logs

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms